Before purchasing this item, please note:
1. We are unable to ship this item to a PO Box
2. This product is shipped to Customers directly from the manufacturer, through a shipping company.
3. Customers should receive a call from the shipping company a few days after the shipping company has received the Customer's order tracking information.
4. If the delivery cannot be arranged in a timely manner, the Customer will be liable for any storage fees incurred.
5. If SmartPak and the shipper are unable to contact the Customer within 7 business days of the product shipping out, the order will be cancelled.
The reviews provided on this website represent the experience of the individual posting the review. We do not adopt, edit, or endorse any of the submissions posted within the reviews section. Rather, the reviews are part of an online community of animal owners that desire to share their particular experience with other individuals. These reviews are not a substitute for discussing the health of your animal with a veterinarian.
SmartPak customers are some of the most conscientious animal owners around. We encourage you to share your experience with the products we sell to help fellow customers to make informed choices for their animals. We do not edit these reviews in any way - they are direct customer-to-customer communication. We do monitor reviews for positive and negative feedback, and use this feedback to improve our selection as well as sharing feedback with product manufacturers to help them improve their products. Please note that we recommend consulting your vet with serious health issues.
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