Comtek ALS-216 Wireless Communication System is rated
4.7 out of
5 by
10.
Rated 2 out of
5
by
Christine from
Unavailable replacement parts
I purchased the ALS-216 in September of 2019 for $1200. I love the sound quality, durable construction and rechargeable batteries. However, I lost the little silicone plug that cushions the ear from the metal piece that fits into your ear canal. The little silicone plug also keeps the ear hook in place. I lost the plug putting away tack one day. I cannot find replacement parts for it anywherre. Without the plug, the ear piece hurts my ear and the hook will get lost in a riding ring one day. Without the hook, the ear piece falls out of my ear while riding. I have contacted Comtek from March to June 2020, trying to order replacement parts. The sales woman who sold me the ALS-216 initially emailed me that she would sell me a plug for $6 each, but she has not answered the phone or responded to my emails to collect a payment and send the plugs. It appears that they want me to buy a whole replacement headset in order to have a silicone plug. I think this is just outrageous after spending $1200 on the ALS-216. I'm very disappointed in the customer support.
Date published: 2020-06-26
Rated 5 out of
5
by
Christine from
A life-saver for hard-of-hearing riders!
Like one of the other reviewers, I have a hearing loss that was making it very frustrating for my riding instructor to teach me. Riding into the wind, or having my back to her would make me have to turn my head just to hear her. She had to follow next to the horse, and then the horse was taking its cues from her instead of me. It was really getting in the way of learning. I bought the ALS216 because the other reviewer with the hearing loss recommended it so strongly. I am SO glad she left that review, and that I took her advice and bought the ALS216. It just SOLVED my hearing issues in the ring. I can hear everything my instructor says, even when she's chatting with a visitor in a whisper. It is very well-made and I am just unbelievably happy with it.
Date published: 2019-10-28
Rated 5 out of
5
by
Bobbie from
Best system I have ever used
I purchased this product last month and have used it almost everyday I love the ease of use and the sound quality is perfect!
Date published: 2018-07-20
Rated 5 out of
5
by
Scottshouse from
Para Reiner
Bought this last month, it is to replace a pair or walkie-talkies that I use when I compete. My coach directs me thru them.
I was happy to realize the sound quality from this new set. It was instantly so clear that I could hear my coachwithout straining, but I could also hear background sounds like the birds chirping. My horse responds only to my commands, as he cannot hear the coach.
I am very happy with this product.
Date published: 2017-04-04
Rated 5 out of
5
by
Stay from
Absolutely love this product
We had a guest trainer come in who had the Comtex als-216 and I was able to try it several years ago. I just purchased one of my own and I absolutely love it! I am hearing impaired and tone deaf with 20% hearing loss in the left ear and 80% in the right and require the use of hearing aids. I have tried other communication systems but have had a problem with wind interference. With the Comtex als-216, I can hear my trainers from across the arena as clear as if they are standing next to me without the use of the hearing aids. Not only do I recommend this product for every rider but especially for those who have hearing impediments and are looking for something that will work for them.
Date published: 2015-12-16
Rated 5 out of
5
by
Frankie from
Easy to use, good sound
I bought this a month ago and was pleased to find it ready to use right out of the box, no set up required. It is easy to use and has good sound. So far I am very happy with this purchase.
Date published: 2015-07-03
Rated 5 out of
5
by
DandysPerson from
Best wireless system!
Our group of ladies bought this system for our trainer for christmas the year before last. The comtek has amazing sound quality and clips comfortably to belts or waistbands (not cumbersome or clunky like others I've tried). It takes a little getting used too, but not having your trainer straining to yell directions and being able to have more precise feedback during a lesson makes it all worth it. I agree this system is great for sound clarity in adverse conditions (wind is a problem here). I also like that you can use regular headphones for more comfort.
Date published: 2014-01-22
Rated 5 out of
5
by
KLJAME from
Great System!
Audio is crystal clear, even in adverse weather conditions!
Date published: 2013-12-20
Rated 5 out of
5
by
1255 from
Fantastic
I have difficulty hearing with background noise and wind during lessons. The Comtek unit is AMAZING!! The ear piece sits perfectly and the quality of the sound is so clear. I would recommend this unit to anyone who wants to concentrate on their horse and not on straining to hear the trainer!!
Date published: 2010-11-23